Terms & Conditions

Terms & Conditions of Sale


This page sets forth the Terms & Conditions of Sale for goods manufactured and/or supplied, and services provided, by Droplet Measurement Technologies LLC of Longmont, CO (“Droplet Measurement Technologies LLC”) and sold to the original purchaser thereof (“Buyer”). Unless otherwise specifically stated in a previously-executed written agreement signed by authorized representatives of Droplet Measurement Technologies LLC and Buyer, these Terms & Conditions of Sale establish the rights, obligations and remedies of Droplet Measurement Technologies LLC and Buyer which apply to this offer and any resulting order or contract for the sale of Droplet Measurement Technologies LLC’s goods and/or services (“Products”).


These Terms & Conditions of Sale are contained directly and/or by reference in Droplet Measurement Technologies LLC’s offer, order acknowledgment, and invoice documents. The first of the following acts constitutes an acceptance of Droplet Measurement Technologies LLC’s offer and not a counteroffer and creates a contract of sale (“Contract”) in accordance with these Terms & Conditions: (i) Buyer’s issuance of a purchase order document against Droplet Measurement Technologies LLC’s offer; (ii) acknowledgement of Buyer’s order by Droplet Measurement Technologies LLC; or (iii) commencement of any performance by Droplet Measurement Technologies LLC pursuant to Buyer’s order. Provisions contained in Buyer’s purchase documents (including electronic commerce interfaces) that materially alter, add to or subtract from the provisions of these Terms & Conditions of Sale are not a part of the Contract.


Buyer may cancel orders for standard products (subject to fair charges for Droplet Measurement Technologies LLC’s expenses including handling, inspection, restocking, and freight), provided that Buyer returns such goods to Droplet Measurement Technologies LLC at Buyer’s expense within 30 days of delivery and in the same condition as received.  Custom products are non-cancelable and non-returnable.


Delivery will be accomplished EXW Droplet Measurement Technologies LLC’s facility located in Longmont, CO, United States (Incoterms 2010).  Droplet Measurement Technologies LLC will use commercially reasonable efforts to deliver the Products ordered herein on the date specified on the Contract or, if no time is specified, within Droplet Measurement Technologies LLC’s normal lead-time. Any freight charges included in quotation are estimates and do not include insurance. Actual freight charges will be applied to the invoice.


Buyer will promptly inspect and accept any Products delivered pursuant to this Contract after receipt of such Products. In the event the Products do not conform to any applicable specifications, Buyer will promptly notify Droplet Measurement Technologies LLC of such nonconformance in writing. Droplet Measurement Technologies LLC will have a reasonable opportunity to repair or replace the nonconforming product at its option. Buyer will be deemed to have accepted any Products delivered hereunder and to have waived any such nonconformance in the event such a written notification is not received by Droplet Measurement Technologies LLC within thirty (30) days of delivery.  In the case of freight damage, cease unpacking, request immediate inspection from the carrier responsible for delivery, and notify Droplet Measurement Technologies LLC of the damage.


All prices are in U.S. dollars and are based on delivery as stated above. Prices do not include any charges for insurance; brokerage fees; sales, use, inventory or excise taxes; import or export duties; special financing fees; VAT, income or royalty taxes imposed outside the U.S.; consular fees; special permits or licenses; or other charges imposed upon the production, sale, distribution, or delivery of Products. Buyer will either pay any and all such charges or provide Droplet Measurement Technologies LLC with acceptable exemption certificates, which obligation survives performance under this Contract.


All payments must be made in U.S. dollars. Invoices for all established accounts are due and payable according to the payment terms agreed upon and from the date of the invoice without regard to delays for inspection or transportation, with payments to be made by check to Droplet Measurement Technologies LLC or by wire transfer to the account stated on the front of Droplet Measurement Technologies LLC’s invoice, or for customers with no established credit, Droplet Measurement Technologies LLC may require payment in advance of delivery.

In the event payments are not made or not made in a timely manner, Droplet Measurement Technologies LLC may, in addition to all other remedies provided at law, either: (a) declare Buyer’s performance in breach and terminate this Contract for default; (b) withhold future shipments until delinquent payments are made; (c) deliver future shipments on a cash-with-order or cash-in-advance basis even after the delinquency is cured; (d) repossess the Products for which payment has not been made; (e) recover all costs of collection including reasonable attorney’s fees; or (f) combine any of the above rights and remedies as is practicable and permitted by law. Buyer is prohibited from setting off any and all monies owed under this from any other sums, whether liquidated or not, that are or may be due Buyer, which arise out of a different transaction with Droplet Measurement Technologies LLC. Should Buyer’s financial responsibility become unsatisfactory to Droplet Measurement Technologies LLC in its reasonable discretion, Droplet Measurement Technologies LLC may require cash payment. If Buyer fails to meet these requirements, Droplet Measurement Technologies LLC may treat such failure as reasonable grounds for repudiation of this Contract, in which case reasonable cancellation charges shall be due Droplet Measurement Technologies LLC. Buyer grants Droplet Measurement Technologies LLC a security interest in the Products to secure payment in full, which payment releases the security interest but only if such payments could not be considered an avoidable transfer under the U.S. Bankruptcy Code or other applicable laws. Buyer’s insolvency, bankruptcy, assignment for the benefit of creditors, or dissolution or termination of the existence of Buyer, constitutes a default under this Contract and affords Droplet Measurement Technologies LLC all the remedies of a secured party under the U.C.C., as well as the remedies stated above for late payment or nonpayment.


The manufacturer agrees to correct for the original user of the product, either by repair (using new or refurbished parts), or at the manufacturer’s election, by replacement (with a new or refurbished product), any defects in material or workmanship which develop during the warranty period. The standard warranty is eighteen (18) months from shipment of the product, or twelve (12) months from the date of first use of the product whichever comes first. In the event of replacement, the replacement unit will be warranted for the remainder of the original warranty period or ninety (90) days, whichever is longer. For purposes of this limited warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your exclusive remedies.

If the product should require service, contact the manufacturer’s/supplier’s office for instructions. When return of the product is necessary, a return authorization number is assigned and the product should be shipped, transportation charges pre-paid, in either its original packaging or packaging affording an equal degree of protection to the indicated service center. To insure prompt handling, the return authorization number must be placed on the outside of the package. A detailed explanation of the defect should be enclosed with the item.

The warranty shall not apply if the defect or malfunction was caused by accident, neglect, unreasonable use, improper service, acts of God, modification by any party other than the manufacturer, or other causes not arising out of defects in material or workmanship.



Some states do not allow: (A) limitations on how long an implied warranty lasts; or (B) the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights that vary from state to state.


Indemnification applies to a party and to such party’s successors-in-interest, assignees, affiliates, directors, officers, and employees (“Indemnified Parties”). Droplet Measurement Technologies LLC is responsible for and will defend, indemnify and hold harmless the Buyer Indemnified Parties against all losses, claims, expenses or damages which may result from accident, injury, damage, or death due to Droplet Measurement Technologies LLC’s breach of the Limited Warranty. This indemnification is provided on the condition that the Buyer is likewise responsible for and will defend, indemnify and hold harmless the Droplet Measurement Technologies LLC Indemnified Parties against all losses, claims, expenses or damages which may result from accident, injury, damage, or death due to the negligence or misuse or misapplication of any goods or services by the Buyer or any third party affiliated or in privity with Buyer.


Subject to all limitations of liability provided herein, Droplet Measurement Technologies LLC will, with respect to any Products of Droplet Measurement Technologies LLC’s design or manufacture, indemnify Buyer from any and all damages and costs as finally determined by a court of competent jurisdiction in any suit for infringement of any U.S. patent (or European patent for Products that Droplet Measurement Technologies LLC sells to Buyer for end use in a member state of the E.U.) that has issued as of the delivery date, solely by reason of the sale or normal use of any Products sold to Buyer hereunder and from reasonable expenses incurred by Buyer in defense of such suit if Droplet Measurement Technologies LLC does not undertake the defense thereof, provided that Buyer promptly notifies Droplet Measurement Technologies LLC of such suit and offers Droplet Measurement Technologies LLC either (i) full and exclusive control of the defense of such suit when Products of Droplet Measurement Technologies LLC only are involved, or (ii) the right to participate in the defense of such suit when products other than those of Droplet Measurement Technologies LLC are also involved. Droplet Measurement Technologies LLC’s warranty as to use patents only applies to infringement arising solely out of the inherent operation of the Products according to their applications as envisioned by Droplet Measurement Technologies LLC’s specifications. In case the Products are in such suit held to constitute infringement and the use of the Products is enjoined, Droplet Measurement Technologies LLC will, at its own expense and at its option, either procure for Buyer the right to continue using such Products or replace them with non-infringing products, or modify them so they become non-infringing, or remove the Products and refund the purchase price (prorated for depreciation) and the transportation costs thereof. The foregoing states the entire liability of Droplet Measurement Technologies LLC for patent infringement by the Products. Further, to the same extent as set forth in Droplet Measurement Technologies LLC’s above obligation to Buyer, Buyer agrees to defend, indemnify and hold harmless Droplet Measurement Technologies LLC for patent infringement related to (x) any goods manufactured to the Buyer’s design, or (y) Droplet Measurement Technologies LLC’s Products when used in combination with any other devices, parts or software not provided by Droplet Measurement Technologies LLC hereunder.


Buyer agrees not to remove or alter any indicia of manufacturing origin or patent numbers contained on or within the Products, including without limitation the serial numbers or trademarks on nameplates or cast, molded or machined components.


All licenses to Droplet Measurement Technologies LLC’s separately-provided software products are subject to the separate software license agreement(s) accompanying the software media. In the absence of such terms and for all other software, Droplet Measurement Technologies LLC grants Buyer only a personal, non-exclusive license to access and use the software provided by Droplet Measurement Technologies LLC with Products purchased hereunder solely as necessary for Buyer to enjoy the benefit of the Products. A portion of the software may contain or consist of open source software, which Buyer may use under the terms and conditions of the specific license under which the open source software is distributed. Buyer agrees that it will be bound by any and all such license agreements. Title to software remains with the applicable licensor(s).


Droplet Measurement Technologies LLC reserves the right to make design changes or improvements to any products of the same general class as Products being delivered hereunder without liability or obligation to incorporate such changes, or improvements to Products ordered by Buyer unless agreed upon in writing before the Products’ delivery date. Services which must be performed as a result of any of the following conditions are subject to additional charges for labor, travel and parts: (a) equipment alterations not authorized in writing by Droplet Measurement Technologies LLC; (b) damage resulting from improper use or handling, accident, neglect, power surge, or operation in an environment or manner in which the instrument is not designed to operate or is not in accordance with Droplet Measurement Technologies LLC’s operating manuals; (c) the use of parts or accessories not provided by Droplet Measurement Technologies LLC; or (d) damage resulting from acts of war, terrorism or nature.


Any warranty granted by Droplet Measurement Technologies LLC is void if any goods covered by such warranty are used for any purpose inconsistent with those identified in Droplet Measurement Technologies LLC’s catalogs and literature as intended uses.


Unless otherwise specified in this Contract, Buyer is responsible for obtaining any required export or import licenses. Droplet Measurement Technologies LLC represents that all Products delivered hereunder will be produced and supplied in compliance with all applicable laws and regulations. Buyer will comply with all laws and regulations applicable to the installation or use of all Products, including applicable import and export control laws and regulations of the U.S and any other country having proper jurisdiction, and will obtain all necessary export licenses in connection with any subsequent export, re-export, transfer and use of all Products and technology delivered hereunder.. Buyer will comply with all local, national, and other laws of all jurisdictions globally relating to anti-corruption, bribery, extortion, kickbacks, or similar matters which are applicable to Buyer’s business activities in connection with this Contract, including but not limited to the U.S. Foreign Corrupt Practices Act of 1977, as amended (the “FCPA”). Buyer agrees that no payment of money or provision of anything of value will be offered, promised, paid or transferred, directly or indirectly, by any person or entity, to any government official, government employee, or employee of any company owned in part by a government, political party, political party official, or candidate for any government office or political party office to induce such organizations or persons to use their authority or influence to obtain or retain an improper business advantage for Buyer or for Droplet Measurement Technologies LLC, or which otherwise constitute or have the purpose or effect of public or commercial bribery, acceptance of or acquiescence in extortion, kickbacks or other unlawful or improper means of obtaining business or any improper advantage, with respect to any of Buyer’s activities related to this Contract.


Droplet Measurement Technologies LLC is excused from performance of its obligations under this Contract to the extent caused by acts or omissions that are beyond its control, including but not limited to Government embargoes, blockages, seizures or freeze of assets, delays or refusals to grant an export or import license or the suspension or revocation thereof, or any other acts of any Government; fires, floods, severe weather conditions, epidemic, pandemic or any other acts of God; quarantines; labor strikes or lockouts; riots; strife; insurrections; civil disobedience or acts of criminals or terrorists; war; material shortages or delays in deliveries to Droplet Measurement Technologies LLC by third parties. In the event of the existence of any force majeure circumstances, the period of time for delivery, payment terms and payments under any letters of credit will be extended for a period of time equal to the period of delay. If the force majeure circumstances extend for six months, Droplet Measurement Technologies LLC may, at its option, terminate this Contract without penalty and without being deemed in default or in breach thereof.


Buyer will not transfer or assign this Contract or any rights or interests hereunder without Droplet Measurement Technologies LLC’s prior written consent. Failure of either party to insist upon strict performance of any provision of this Contract, or to exercise any right or privilege contained herein, or the waiver of any breach of the terms or conditions of this Contract will not be construed as thereafter waiving any such terms, conditions, rights, or privileges, and the same will continue and remain in force and effect as if no waiver had occurred.


None of the Droplet Measurement Technologies LLC Indemnified Parties will be liable to Buyer under any circumstances for any special, treble, incidental or consequential damages, including without limitation, damage to or loss of property other than for the Products purchased hereunder; damages incurred in installation, repair or replacement; lost profits, revenue or opportunity; loss of use; losses resulting from or related to downtime of the products or inaccurate measurements or reporting; the cost of substitute products; or claims of Buyer’s customers for such damages, howsoever caused, and whether based on warranty, contract, and/or tort (including negligence, strict liability or otherwise). The total liability of the Droplet Measurement Technologies LLC Indemnified Parties arising out of the performance or nonperformance hereunder or Droplet Measurement Technologies LLC’s obligations in connection with the design, manufacture, sale, delivery, and/or use of Products will in no circumstance exceed in the aggregate a sum equal to twice the amount actually paid to Droplet Measurement Technologies LLC for Products delivered hereunder.


The construction, interpretation and performance hereof and all transactions hereunder shall be governed by the laws of the State of Colorado, without regard to its principles or laws regarding conflicts of laws. If any provision of this Contract violates any Federal, State or local statutes or regulations of any countries having jurisdiction of this transaction, or is illegal for any reason, said provision shall be self-deleting without affecting the validity of the remaining provisions. Unless otherwise specifically agreed upon in writing between Droplet Measurement Technologies LLC and Buyer, any dispute relating to this Contract which is not resolved by the parties shall be adjudicated in order of preference by a court of competent jurisdiction (i) in the State of Colorado, U.S.A. if Buyer has minimum contacts with Colorado and the U.S., (ii) elsewhere in the U.S. if Buyer has minimum contacts with the U.S. but not Colorado, or (iii) in a neutral location if Buyer does not have minimum contacts with the United States.


These Terms & Conditions of Sale constitute the entire agreement between the parties and supersede any prior agreements or representations, whether oral or written. No change to or modification of these Terms & Conditions shall be binding upon Droplet Measurement Technologies LLC unless in a written instrument specifically referencing that it is amending these Terms & Conditions of Sale and signed by an authorized representative of Droplet Measurement Technologies LLC. Droplet Measurement Technologies LLC rejects any additional or inconsistent Terms & Conditions of Sale offered by Buyer at any time, whether or not such terms or conditions materially alter the Terms & Conditions herein and irrespective of Droplet Measurement Technologies LLC’s acceptance of Buyer’s order for the described goods and services.

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